Satisfaction Guarantee & Return Policy
Rylos strives to meet your unique needs. We hold the highest standards in service and are strongly committed to our customers satisfaction.
If for any reason you are not completely satisfied, Rylos offers a Money Back Guarantee on all items and is happy to accept returns or exchanges within 7 days minus shipping, insurance and 20% re-stocking fee.* For return authorization please contact us within 7 days of receipt of item. Please include in your email the item number and reason for return. All returns/refunds will be given in form of original payment. Return policy void after 7 days of receipt of item. Please note that any jewelry that has been damaged, sized, set, customized or altered in any way, is non- returnable. All items must be returned in original condition.